We provide free stocking sample, but if you need special size, pattern, you should pay for the sample cost and the freight. And we charge for the sample cost before ordering, but the sample cost will not be refunded if the design is caused by the customers.
We will still get the information back to you even though your quantities is smaller than our MOQ, and we will try our best to help you to get the goods as long as you send us an email.
We will keep our promise to make sure the cargo can be arrived on time if it can be controlled.
The sample cost will be refund after order if the design without change, but we also accept that the design was changed before order, but the sample cost will not be refunded.
Policy for the cargo are not arrived on time
A.If the cargo was not arrived on time because of the production, we will refund some money.
B.If the cargo was not arrived on time because the transportation was delayed, we will give you 2% cut off when you place an order next time.
C.If the cargo were not arrived on time because of the forwarder on the customer's side, we will send some presents when you place an order next time.
We accept logo, size customizing, if you need other service